FAQ
Questions industrial customers should ask before connecting business systems and machines.
Clear answers reduce risk and keep the first sales discussion focused on the actual operation.
Not necessarily. If your ERP already handles finance, statutory accounting or core transactions well, INAINEX can integrate with it and add the operational context, warehouse, execution, automation or intelligence layer that is missing.
No. The recommended approach is to start with the operational problem that creates the highest business risk or repeated manual effort, then add capabilities only when the first scope is stable.
Potentially, subject to a technical assessment of available PLC tags, industrial protocols, vendor APIs, gateways, safety boundaries and control responsibilities.
The integration design should define safe operating states, acknowledgement, retries, buffering/queues where appropriate and recovery procedures. Machine safety must not depend on a cloud application staying online.
Deployment can be evaluated as cloud, private cloud, edge/on-premise or hybrid depending on customer IT/OT policies, latency and machine-control requirements. The exact supported option must be confirmed in project scope.
It depends on process scope, data quality, integrations and automation complexity. INAINEX is positioned around phased pilots rather than publishing one implementation duration that would be misleading for every factory.
Not for every deployment, but customers should nominate operational owners and, where machine integration is involved, an IT/OT contact who understands network access, PLC ownership and plant change controls.
Data ownership, access, hosting and export responsibilities should be explicitly defined in the project agreement. The INAINEX approach is designed around customer control rather than unclear data ownership.
The platform is intended to support configurable roles, fields, workflows, dashboards and alerts. Custom requirements should be assessed against upgradeability and long-term support rather than customised without control.
INAINEX is a developing connected-operations platform. The website distinguishes between current internal operational references, concept UI and future capabilities so that product maturity is not overstated.